NameCheap, What Happened???
How does a company go downhill SO FAST??? 😠
I have been using NameCheap as my domain provider for my two blogs, for many years.
Up until recently, they have provided acceptable and at times, even excellent service. That unfortunately has all changed.
With my recent email switchover from MYWAY (now out of business) to GMAIL, in Sept. and Oct. I had hundreds of email updates to complete. Most of them went without a glitch and took a few minutes each to complete.
Not so with NameCheap!
As of today, I have been trying for over 3 weeks to complete what should have been an easy email update with them.
They seem to have a glitch at their end, not allowing my (and probably for lots of other people) a GMAIL account to be used as my new email address with them.
Their support staff refuses to acknowledge this glitch at their end and keep telling me to go through the same useless steps, over and over and over!!!
You read that correctly, WEEKS to update an email address!!!
And it's still not done.
You can read my complete update here and also note my rating for NameCheap which I previously had at 5 out of 5. They have now slipped to a 1 out of 5.
Speaking of 1, I also noted that at the Better Business Bureau, their current rating is also a 1, F!!!! That I'm not surprised by either.
If you are looking for a domain provider, hosting service....BEWARE!!! 😠