In February, I posted about a recent BAD experience I had with Heinz.ca and in particular issues regarding Heinz Beans.
You can read that post here.
It's now another month that's gone by and still NOTHING has been done in terms of some compensation, for this whole fiasco. I did hear from Save-On Foods after my first post and then a rep. from Heinz.ca contacted me once by email, but after that, nothing.
I requested a gift certificate for $200 from Save-On (to be provided by Heinz) given all the hours of my time I've wasted, writing emails, making phone calls etc...the initial illness that Joe and I went through, due to their products and stress this whole incident caused. I didn't think that was much to ask, given all that had transpired and the total lack of response, from Heinz, when I contacted them initially and repeatedly after that.
But as I said above, nothing has been provided to date as a way to make up for all this.
I think I've been more than patient, don't you?
And if Heinz had responded to my complaint in a timely manner initially, this all could have been avoided!
I think I've been more than patient, don't you?
And if Heinz had responded to my complaint in a timely manner initially, this all could have been avoided!
I don't plan to buy ANY Heinz products, ever again, after this experience. I have been told by several bloggers too that they now don't plan to buy Heinz products either. So in the long run (and this story will continue to circulate online for a long time!) Heinz has lost a LOT more than just one customer.
If they ignore product complaints like the one I had, what else are they ignoring??
Buyer Beware!!!
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